Shipping Policy

We appreciate your business and want your shopping experience to be smooth from checkout to delivery. This policy outlines our shipping practices so you know exactly what to expect when placing an order.

Shipping Options

  • Standard Shipping (USPS/Carrier Service): Cost-effective and reliable. Most orders arrive within 3–5 business days depending on your location.

  • Package Protection $1.10

    Protect your order from loss, damage, or theft during transit. With Package Protection, you’ll receive hassle-free replacements or refunds if something goes wrong, giving you peace of mind from checkout to delivery.

Order Processing

  • Orders are prepared and packed Monday through Friday, excluding holidays.

  • Please allow 1–2 business days for processing before your order ships.

  • Orders placed after business hours, on weekends, or holidays will be processed on the next business day.

Shipping Rates

  • Free Standard Shipping is available on all U.S. orders.

  • If expedited shipping is requested, additional fees will apply and will be shown at checkout.

Delivery Timeframes
Estimated delivery dates are provided by the carrier and may vary due to weather, seasonal volume, or unforeseen service delays. While we do our best to ensure timely delivery, we cannot guarantee arrival on an exact date.

Return Address
12924 Pierce Street, Pacoima, CA 91331

PO Boxes & Military Addresses
We are happy to ship to PO Boxes, APO, and FPO addresses. Please ensure your information is entered correctly to prevent any delays.

International Shipping
We currently ship to select international destinations. Shipping times and costs vary by country.
International customers are responsible for any customs duties, taxes, or additional fees required by their local government.

Tracking Information
Once your package leaves our facility, you will receive an email with a tracking number. You can monitor your shipment’s progress through the carrier’s website.

Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us as soon as possible. We will assist you in filing a claim with the carrier and work toward a resolution.

Address Accuracy
Please confirm that your shipping address is correct at checkout. We are not responsible for shipments delayed, lost, or returned due to incorrect or incomplete addresses.

Need Help?
If you have any questions about shipping, tracking, or your order status, our customer care team is here to help. Reach us anytime at:

Ravento LLC
8115 S Mariposa Ave, Los Angeles, California
📧 support@poolgadgethub.com
📞 (816) 934-5579